Interview Q&A
How long have you been in business?
21 years since 1994
What is your primary product or service?
Home Automation Software
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Previously we automated TV station all over the world. Sold that company to Avid and decided to apply our knowledge of automation to the home.
How do you differentiate yourself from other businesses in your category and area?
Unlike products from other companies in the home automation market, our product can scale from a free basic DIY version all the way to a professionally installed and managed version. We also encompass interfaces other companies do address thereby making our product more practical. For example, most automation systems interface with lights, thermostats, security and door locks. Our product interfaces with your telephone system, pools, spas, sprinklers, shades blinds, curtains, beds, doors, home theater, and almost anything you can think of... We also allow the customer to not only control it from the web or their smart phone, but also by talking out loud in their home or calling their home and telling it what to do!
How many locations do you have and do you have plans to expand?
No plans to expand as multiple locations are not of any benefit to the end customer.
Provide detailed directions to your location
We do not sell from our location to the end customer.
What type of payments do you accept?
Visa, MC, American Express, Discover and PayPal
Which areas do you service?
International
What are your hours of operation?
9am EST - 7pm EST